Legal

Privacy Policy

Last Updated: March 30, 2025

At Expert Urology Consulting, we are committed to protecting your privacy and ensuring the security of your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable laws.

1. Information We Collect

We collect only the necessary personal and medical information required to provide expert telemedicine care, including:

  • — Personal Information: Name, date of birth, contact details, payment information
  • — Medical History & Treatment Information: Submitted securely through SimplePractice
  • — Scheduling & Communication Details: Managed through SimplePractice

We use HIPAA-compliant platforms for managing your medical records, scheduling, and billing.

2. How We Use & Store Your Information

Your Protected Health Information (PHI) is used solely for providing medical care and related administrative functions, including:

  • — Evaluating and treating your urologic health concerns
  • — Managing scheduling, medical records, and follow-ups
  • — Processing payments and invoicing securely

We use the following HIPAA-compliant platforms to securely store and process your data:

Medical Intake & Updates

  • — SimplePractice (HIPAA-compliant electronic medical record) is used for initial intake forms, pre-appointment questionnaires, and ongoing patient updates.
  • — All medical history, treatment notes, and communications are securely stored within SimplePractice.

Final Medical Record Documentation

  • — SimplePractice is the exclusive platform for the storage of all medical records, including treatment notes, prescriptions, and visit documentation.

Scheduling & Communication

  • — All appointment scheduling, confirmations, and secure messaging are handled through SimplePractice.
  • — Telemedicine video visits are conducted exclusively through SimplePractice's HIPAA-compliant platform.

Billing & Payments

  • — All payments are securely processed through Stripe, Maverick, or PayPal (PCI-compliant).

3. Data Security Measures

We implement industry-standard security protections, including:

  • — Encrypted data storage on HIPAA-compliant platforms (SimplePractice & Stripe)
  • — Secure transmission of medical records and communications
  • — Restricted access to patient data, limited to authorized personnel only

4. Your Rights & Confidentiality

  • — You have the right to request access to your medical records stored in SimplePractice.
  • — You may request corrections to your records if any information is inaccurate.
  • — You have the right to request a copy of this Privacy Practices acknowledgment at any time.

For any questions regarding your privacy, data security, or rights, please contact Expert Urology Consulting.

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We are dedicated to ensuring the privacy and security of your health information while delivering expert telemedicine care.